| All hands on deck in Los Angeles |
| The devastation in Los Angeles is horrific for the impacted home and business owners and illustrates how quickly wildfires and high winds can destroy lives and homes and wreak economic havoc. Anyone who’s “been there” knows that total loss and smoke damage insurance claims and the recovery process can be painfully time-consuming and challenging. It’s times like these that our resources are most impactful. Our staff and previous wildfire survivor volunteers are on the ground comforting and informing impacted residents at the three Disaster Recovery Centers. Through their kindness and our expertise, we are giving people hope and trustworthy guidance that draws on three decades of helping improve wildfire recovery and the wisdom of those who are living proof that one can rebuild and recover despite unfathomable loss and grief. The special library we’ve created for LA wildfire survivors has had over 18,000 views and our First Steps tips and online resources are being widely disseminated by local and national media outlets, organizations, people and agencies. Here are two ways to help: LET FRIENDS, FAMILY AND COLLEAGUES KNOW ABOUT UP: If you know someone who was affected by the wildfires, forward them these links: Watch UP’s 2025 Los Angelese Wildfires Recovery and Insurance Orientation Visit UP’s quick links library: www.uphelp.org/2025CAWildfires Sign up for updates, workshops, clinics and events: www.uphelp.org/signup DONATE TO SUPPORT OUR WORK: Your tax-deductible donation will help cover staff and travel expenses, the free print materials we’re distributing, and the services we’ll be providing in the region for years to come. www.uphelp.org/donate |
| Kind words from the LA Disaster Recovery Centers “I am a survivor of the Palisades fire. Thank you for all the help UP provides. It’s been such a relief to find a source of so much useful information.” James I., Fire Survivor “I have been volunteering at the DRC in West Lost Angeles for the past week and a half as a navigator. My specific job was to take people around to tables and assist them with accessing the resources that met their needs. I wanted to let you know, your table was an invaluable asset in that center. David and his dog, Bubbles, greeted everyone with such empathy in their time of need. They talked with them with such kindness and grace. Each of the staff members did that were at the table. Everyone who left that table told me how relieved they were to have been guided towards your resource. I just wanted to send a special shout out to United Policyholders for being so fantastic. When I do return home, I plan on sharing this amazing resource with the rest of my emergency management partners across the State. Thank you for all you do.” Lorea Arostegui, MSW, Clark County Fire Department Office of Emergency Management |
| To suggest a future Tip of the Month topic, click here. To support United Policyholders, donate here. To read a past Tip of the Month, click here. |
![]() |
| United Policyholders | www.uphelp.org 33 Years: Educating – Advocating – Empowering |

